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ThackstonDesign + Build
A remodeled kitchen photographed from the doorway at the end of the day, low sun across a plain stone island, the room otherwise empty.

Alpharetta, Georgia · Since 2004

Remodeling should feel exciting, not stressful.

Design and construction under one contract, one team, and one fixed price — so you never have to referee an argument between your designer and your builder.

What "design-build" actually means

Most people hiring a remodeler do not know that hiring one firm instead of two is an option. It is worth two minutes before you look at anything else.


One contract

You sign with us, not with a designer and then separately with a builder. There is no seam between the drawing and the framing for a problem to fall into.

One team

The people who design your project are in the same weekly meeting as the people who build it, from the first sketch through the warranty walk. Selections happen during design, not during construction.

One accountable party

When something in the field does not match something on the page, that is our problem to solve. You will never be asked to decide which of two companies is right.

The other way to do this

Design-then-bid is a legitimate way to remodel a house. It just puts a different set of things on your desk. Here is the honest comparison.

  • Who you sign with

    Design-build, with us
    One contract, with us.
    Design, then bid
    Two: one with a designer, one with a builder.
  • Who is accountable when the drawing and the field disagree

    Design-build, with us
    We are.
    Design, then bid
    You are, between two companies.
  • When you get a real price

    Design-build, with us
    At the Fixed-Price Proposal, before construction, from the people who will build it.
    Design, then bid
    After design is finished, from bidders who did not design it.
  • What happens if the price comes back higher than expected

    Design-build, with us
    The design and the investment are reconciled during design, in one room.
    Design, then bid
    The design goes back for revision and the schedule restarts.
  • Who makes the selections, and when

    Design-build, with us
    A Selections Coordinator, during design, before construction starts.
    Design, then bid
    Split between the designer's specifications and the builder's allowances.
  • Who is on site

    Design-build, with us
    Our production manager and your project manager, both of whom were in the design meetings.
    Design, then bid
    A superintendent you meet after the bid is awarded.
  • Who takes the warranty call in year three

    Design-build, with us
    Us, for five years.
    Design, then bid
    Whichever of the two companies you can reach.

Eight kinds of project, one contract

Grouped by the kind of work involved rather than by room, because that is how a scope gets written. The rest — cabinetry, mudrooms, aging-in-place work, historic houses — is usually part of one of these rather than a project on its own.

Fourteen services in all, grouped by the work involved

A long view through a renovated main floor, kitchen in the foreground and a porch door at the far end, late sun across the floor.

What we are usually asked for

Almost every project here started as a room somebody already had and could not use. The move that fixes it is nearly always structural, and it is nearly always decided before a single finish is chosen.

Six phases, in order, every time

Two of them are where money changes hands. Both are marked, because every competitor buries them and we would rather you knew before you called than after you signed.

  1. Discovery

    We come to your house, walk the space, listen to what is not working, and talk honestly about range and timing before anybody draws anything. It is free, it happens at your house, and it ends in writing.

  2. Design Agreement

    PaymentFirst payment — the design fee

    We put the design phase under a signed agreement with a defined fee, a defined scope of drawings, and a defined number of revisions. You own the drawings. This is the first time money changes hands and we would rather you saw it coming long before you got here.

  3. Design & Selections

    Measured drawings, layout options, structural review, and then selections — tile, cabinetry, fixtures, finishes — with our Selections Coordinator, inside the design phase rather than after it. That single sequencing decision is the reason our projects finish closer to their original schedule than they otherwise would.

  4. Fixed-Price Proposal

    PaymentConstruction contract — the payment schedule starts here

    We price the drawings we produced, with the trades who will do the work, and hand you one number with the scope attached. It is a fixed price with an itemized scope, not an estimate — and it is the first number we will ever ask you to sign.

  5. Construction

    One production manager and one project manager. Weekly written updates. A schedule you can see. Change orders in writing, priced, and signed before the work happens — never after.

  6. Warranty Walk

    We walk the finished project with you, close the punch list, hand over manuals and the warranty document, and come back at eleven months to look again before the first year closes. Uninvited.

The whole process, in detail

What a project here usually looks like

We publish this because a first meeting that ends in a number nobody expected wastes an afternoon for both of us.

$60,000

Our minimum project. Above it we work in four published investment ranges, each one set out with what it typically includes.

We publish all of it, and we say plainly who we are not the right firm for.

One project, all the way through

What the house was, what changed structurally, and the decisions that got made long before a single finish was chosen.

The 1920s pantry opening before the work, blocked down to a laundry closet door.

Before

The same opening after reframing to its original width, looking through to the pantry.

After

The pantry opening, reframed to its original width after forty years as a laundry closet.

A 1920s kitchen and butler's pantry

The kind of project where the drawings are a hypothesis until the plaster comes off. This was a 1920s house with a kitchen that had been remodeled twice already, and the second remodel had closed off the butler's pantry to make a laundry closet. Opening it back up recovered eleven feet of run and a window nobody living there had ever seen.

Framing in a house of this age is not where anybody's drawings say it is. We opened three exploratory areas during design rather than during construction, which is why the proposal carried a contingency and the schedule did not move when we found the header over the pantry opening had been cut.

The whole project

The butler's pantry had been a laundry closet for forty years. Nobody had seen that window.

Decided in plan, judged in the hand

A renovation is argued about in drawings and then lived with at arm's length. Stone, metal, timber and tile are the four decisions that get made last and noticed longest, so they are specified in design rather than chosen in a hurry in month four.


  • A mitred honed-stone counter edge meeting a painted cabinet run.
  • An unlacquered brass pull on a painted inset cabinet door.
  • Quartersawn white oak, one planed edge and a curl of shaving.
  • Hand-glazed square tile turning an outside corner with a fine joint.

Sixteen people across five functions, under one contract

Design, estimating and production are separate disciplines inside one firm rather than three companies on one job. That is the structural claim this whole site is making, and it is the reason there is one contract to sign and one number to call.

It also means the person who drew the detail is in the same Monday meeting as the person who has to build it, which is where most of the problems in this trade get caught or created.

How the firm is put together

A design studio table with rolled drawings, tile samples laid out in a grid, and a cabinet door sample propped against the wall.

In a client's own words

We ask at eleven months, not on handover day

On handover day everyone is delighted and nobody knows anything yet. Eleven months in, a client has lived through a winter with the room, run the appliances, opened the drawers a few thousand times, and can tell you what actually holds up. That is the version worth recording, and it is the reason we come back at eleven months in the first place. We would rather wait for somebody who has the year behind them and is willing to sit in front of a camera than stage one.

We work inAlpharettaMiltonRoswellJohns CreekDunwoodyEast CobbSandy SpringsCummingMarietta

Nine towns, and the list is short on purpose. Everything past about twenty minutes from the studio stops being a design-build relationship and starts being a drive.

Tell us about your house.

A Discovery visit is free, it happens at your house, and it ends with a written summary of scope and a realistic investment band.

A renovated hallway at dusk looking toward a lit room at the far end.
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